Claims Support Specialist $21,000 Monthly - Bilingüe
Join the Coolest Call Center in Tijuana!
Confie is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business.
Important:
- This is an on-site position. Only candidates residing in Tijuana, Rosarito, or Tecate will be considered. We do not cover relocation expenses.
- A minimum B2 level of English is required for this position.
- WhatsApp will be the only method for follow-up on this application.
Claims Support Specialist - Confie Tijuana
Benefits:
- Competitive salary with professional growth opportunities
- Comprehensive training and ongoing development
- Collaborative and team-oriented work environment
- Superior benefits compared to the legal requirements
- Weekly pay and productivity bonuses
- Rewards and recognition program
- Career advancement opportunities within the company
- Employee discounts on tuition with local universities
- Discounts with participating local businesses
- Paid training (including bonus)
- Excellent location accessible via public transportation
- Legal benefits
- Paid vacations and vacation premium
- Savings fund and voluntary savings plan
- Health services institution (IMSS)
- Federal Housing Credit Program (INFONAVIT/FONACOT)
Requirements:
- Proficiency in both English and Spanish (B2 level)
- Basic computer and typing skills
- Call Center or Claims-related experience is preferred
Responsibilities:
- Be the first to act – Assist customers by collecting crucial details and initiating the claims process.
- Guide customers with confidence – Ensure a smooth and efficient claims experience by gathering essential information.
- Make a difference every day – Provide support and relief to customers during challenging situations.
- Grow in a dynamic role – Experience a fast-paced environment with opportunities for career advancement.
Don't miss out on the opportunity to be part of a growing team and make a difference in customer experience!
Requisitos
Estudios
Idiomas
Habilidades
Valorado
Experiencia profesional
Sobre CONFIE
We are located in Tijuana’s vibrant financial district. We specialize in generating leads, tech support services and extensive business solutions for other companies. Our shared service center is state of the art and known as Confie.
Our greatest strength is our talented and innovative staff!
That’s because these workers understand Confie’s employee value proposition. That proposition is simple: Confie promises to help employees grow along with the company. And we also provide the resources to let employees make power moves.
Our call center was built by our parent company Confie, they are America’s leading independent provider for personal lines of insurance.
Confie was named the best call center in Tijuana, but we won’t just stop there. Our plan is to recruit the most talented and driven local workers and provide the training and other resources they need to achieve all of their biggest career goals!
